Provider Resources
Like our patient-centered approach, our provider services are built on trust, communication, and the highest standards of care. Here’s what sets us apart:
Expert Coordination
We handle the complexities of the infusion process, from insurance approval to medication procurement, so you can focus on your practice.
Timely Updates
We keep you informed at every step, providing timely updates and reports on your patient’s progress.
Collaborative Care
We work hand-in-hand with your team to deliver the best outcomes for your patients.
At Thrivewell Infusion, we understand that timely, efficient, and high-quality care is vital for your patients. We have streamlined our process to ensure that referring providers experience a smooth transition from referral to treatment, supported by an expert team and clear communication every step of the way. You can explore these steps below.
Referral Submission & Confirmation
The process begins when your office submits a referral. We review the referral to ensure all necessary documentation is included. A confirmation receipt will be sent to your office.
Patient Welcome Call
Once we receive the referral, our team reaches out to your patient directly to educate them on the referral process, answer any questions, and coordinate care.
Clinical Review
Clinical documentation is carefully reviewed to ensure your patient meets FDA criteria for the medication, as well as safety considerations for any contraindications.
Benefit Investigation & Authorization
Our team reviews each patients benefits and handles prior authorizations on your behalf, ensuring your patients receive timely care. We work directly with insurance providers to streamline approvals, reducing administrative burdens for you.
Medication Procurement
Once authorized, we source your patient’s medication from a distributor or pharmacy.
Schedule Patient
We coordinate appointments to keep your patients on their prescribed treatment cycles, ensuring continuity and timely care.
Post Infusion Checklist
We provide infusion notes after every treatment to support seamless follow-up and collaborate as an extension of your practice.
Search below to find relevant information about your patients’ diagnosis or the treatments Thrivewell offers.
At Thrivewell, we believe it’s crucial to support not only your patients but also your team. Below, discover how Thrivewell serves as an extension of your practice.
▼ Trust
We take pride in being a trusted infusion center by specialists across the nation. We look forward to the opportunity to becoming an extension of your practice.
▼ Care Coordination
Our care coordination team makes things easy for your office, handling insurance from A-Z. We take care of benefits investigations, authorizations, and patient assistance, so you can focus on what matters most.
▼ Communication
Clear communication is key at our infusion center— our team works closely with your practice via phone, fax, and email to keep every aspect of patient care connected and seamless.
Ready to refer a patient or have questions about our services? Contact our Provider Support Team to learn more about how we can assist you.