Provider Referral Process
At Thrivewell Infusion, we understand that timely, efficient, and high-quality care is vital for your patients. We’ve streamlined our process to ensure that referring providers experience a smooth transition from referral to treatment, supported by an expert team and clear communication every step of the way.
1. Referral Receipt
The process begins when we receive a referral from your office. We review the referral to ensure all necessary information is included, initiating the onboarding process for your patient.
2. Patient Welcome Call
Once we receive the referral, our team reaches out to the patient directly to explain the process, answer questions, and schedule the first appointment.
3. Documentation Confirmation
We carefully review all necessary documents, including medical history, insurance information, and any additional clinical notes.
4. Patient Authorization
Our insurance specialists manage the authorization process, verifying coverage and obtaining the necessary approvals.
5. Medication Procurement
Once authorized, we secure the patient’s medication, ensuring everything is ready on time for their scheduled treatment.
6. Schedule Patient
We work with the patient to find a convenient time for their infusion appointment, ensuring it fits their schedule and aligns with their care needs.
7. Follow-Up Visits
After the first infusion, our team schedules any necessary follow-up visits and monitors the patient’s progress.
We know that time is precious in a busy healthcare setting, so we’ve designed a streamlined referral process to make it easy for you to connect your patients with Thrivewell Infusion. Our platform offers a simple way to refer patients based on their diagnosis or the specific medication needed.
Our easy-to-use referral system allows you to search for the medication or diagnosis your patient needs, instantly bringing up the correct referral form. Here’s how it works:
Search by Diagnosis or Medication
Simply type in the diagnosis or medication your patient requires, and our database will instantly display the relevant referral form.
Instant Access to Referral Forms
The system allows you to download or fill out referral forms directly on the platform, streamlining the process so you can focus on patient care.
Integrated System
Our platform is integrated with all necessary documentation tools, ensuring that everything from patient records to referral notes is easily accessible.
This process eliminates paperwork hassles, reduces delays, and ensures your patients get the care they need faster.
At Thrivewell Infusion, we’re more than just an infusion center—we’re a partner in patient care. We know that questions often arise during the referral process, and our dedicated Patient Care Coordinators are here to help.
Like our patient-centered approach, our provider services are built on trust, communication, and the highest standards of care. Here’s what sets us apart:
When you refer a patient to Thrivewell Infusion, you’re entrusting them to a center known for its quality, compassion, and reliability. Our infusion centers offer a welcoming environment where patients receive care from highly trained clinicians in a comfortable, supportive setting.
Ready to refer a patient or have questions about our services? Contact our Provider Support Team to learn more about how we can assist you.