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Terms and Conditions

Terms and Conditions

Effective Date: 04/12/2025

Welcome to the Thrivewell Infusion LLC (“we,” “us,” or “our”) website. These Terms and Conditions (“Terms”) govern your use of our website, services, and communication programs, including but not limited to our SMS messaging service. By accessing this site or opting into our SMS program, you agree to comply with these Terms.

1. Website Use

By accessing or using this website, you agree:

  • To use the website for lawful purposes only.

  • Not to engage in any conduct that may harm the site or interfere with its functionality.

  • To provide accurate information when prompted.

Thrivewell Infusion LLC reserves the right to modify or discontinue any part of the website without notice.

2. Intellectual Property

All content on this website, including text, graphics, logos, icons, and images, is the property of Thrivewell Infusion LLC and protected under U.S. and international copyright laws. No content may be reproduced or distributed without prior written consent.

3. SMS Messaging Terms

These Terms govern the use of SMS messaging services provided by Thrivewell Infusion LLC. By opting into our SMS program, you agree to the following:

Consent and Opt-In Requirements

  • By opting in, you provide express consent to receive SMS messages from us regarding appointment reminders, billing notifications, payment reminders, and other operational updates.

  • Opting in is voluntary and independent of any other service we provide.

  • To opt in, text START to 212-803-3339or sign up via our website at https://www.thrivewellinfusion.com

Opt-In Message:

Thank you for opting in to Thrivewell Infusion LLC texting. Message frequency varies. Message & data rates may apply. Reply STOP to unsubscribe. Reply HELP for assistance.

Message Frequency and Types

  • Frequency of messages will vary.

  • Message types may include:

    • Appointment reminders

    • Prescription refill alerts

    • Billing and payment updates

    • Scheduling changes

    • Other relevant communications

  • Message and data rates may apply based on your carrier’s standard rates.

Opt-Out Instructions

  • To stop receiving messages, text STOP to 212-803-3339.

  • You will receive a confirmation message and no further messages unless you opt in again.

Opt-Out Message:

You have been unsubscribed from Thrivewell Infusion LLC texting. You will no longer receive messages from us. Reply START to re-subscribe. Reply HELP for assistance.

 

Privacy and Data Security

  • We are committed to protecting your privacy. Your data is used solely for the purposes of this program and will not be sold or shared with third parties, except as required to deliver our services.

  • All data is handled in accordance with applicable privacy laws and our Privacy Policy.

 

Limitations of Liability

  • Thrivewell Infusion LLC is not responsible for any delays or message failures due to mobile network issues.

  • We are not liable for any damages—direct, indirect, incidental, or consequential—arising from the use or inability to use our SMS program.

 

Changes to SMS Terms

  • We reserve the right to update or modify the SMS terms at any time. Updates will be posted on this page and/or sent via SMS.

  • Continued participation implies acceptance of the revised terms.

 

4. Medical Disclaimer

This website and our SMS program do not offer medical advice. Content is provided for informational purposes only and should not replace professional medical consultation or treatment.

5. Third-Party Links

Our website may contain links to third-party websites. Thrivewell Infusion LLC is not responsible for the content or privacy practices of those sites.

6. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict of law principles.

7. Contact Information

For questions or concerns regarding these Terms, please contact us: