Referral Received
Once your provider sends a prescription to Thrivewell, our team receives the referral and begins reviewing your specific treatment needs.
Benefit Investigation
Our financial team reviews your insurance coverage to determine benefits and any out-of-pocket costs.
Clinical Clearance
A clinical review ensures that the prescribed infusion is appropriate and safe for your unique medical profile.
Authorization
Insurance authorization is obtained to ensure your treatment is covered. We diligently follow up on approvals and handle any required appeals.
Medication Procurement
Once authorized, we source and prepare your medication, ensuring it’s ready and available on your scheduled treatment day.
Scheduling
We coordinate with you to set up a convenient treatment time, considering both your schedule and medical needs.
Treatment: From Script to Chair
On the day of your appointment, you arrive at our welcoming, comfortable infusion center. Our caring staff guides you to your chair, ensuring that your experience is as stress-free as possible.